Frequently Asked Questions
Your guide to a seamless shopping experience with Kushals.
How long does shipping typically take?
Standard domestic orders are processed within 24-48 hours and typically arrive within 3-5 business days. International shipping timelines vary by location.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items in their original packaging. Please ensure the security tags remain attached.
Are the materials used in your jewelry skin-friendly?
Yes, all our products are crafted with high-quality, hypoallergenic materials designed to be gentle on the skin and free from harmful lead or nickel.
How should I care for my products to ensure longevity?
To maintain shine, keep your items away from water, perfumes, and harsh chemicals. Store them in a dry, airtight container when not in use.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) for most domestic pin codes.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment in real-time.